UOB Business Internet Banking is a premier online channel deployed by UOB to meet your company's Internet banking needs. You will be able to access a comprehensive suite of secured banking services in the comfort of your office while maintaining full control over your accounts and how your staff can access them.

Your nominated Company Administrator(s) will be trained to create your Company Users. Tokens will be deployed for Signatories as second factor authentication for your Signatories to approve monetary transactions according to your company authorisation profile(s).

Your company's nominated users can perform the following functions using UOB Business Internet Banking:

Account Services

Account Enquiries

Trade Enquiry

Cheque Services

Fund Transfer

Bill Payment

Fixed Deposit Placement and Withdrawal

Remittance

Trade Services

Sole proprietors/companies/clubs and societies who open corporate accounts with UOB are eligible to apply for UOB Business Internet Banking.

Minimum requirement specifications:

You can visit any UOB branch to obtain the necessary Application Forms. Alternatively, you can simply download and print out the Application Form. Submit the completed application form together with a resolution from your Board of Directors (where applicable) at your account maintaining branch.

When your registration for UOB Business Internet Banking is approved, your nominated Company Administrator(s) will receive their ID and Password mailers via post. Token holders will be requested to collect their Tokens at the Bank.

Yes, it is. As long as you meet the minimum system requirements listed out in Question 4 above, you will be able to access UOB Business Internet Banking anytime, anywhere.

You can select from any one of the four Product Packages currently offered under UOB Business Internet Banking. The Packages are :-

Yes, as long as you meet the minimum system requirements as listed above in Question 4, you can access UOB Business Internet Banking from any PC of your choice.

Yes, as long as your PC has Internet access while you are overseas, you will be able to access UOB Business Internet Banking.

UOB Business Internet Banking has a system in place that provides a high standard of security for banking over the Internet. This security system employs Secured Sockets Layers 128-bit encryption (the highest level of encryption generally available today) and a two-tier authentication technology that uses a User ID and Password to safeguard the confidentiality of your corporate account information and banking transactions.

In addition, monetary transactions will require authorisation by the account signatories through the use of a personal Token and related PIN.

The mandate for the approval of these monetary transactions will be governed by the Authorisation Profiles as instructed by the customer in the UOB Business Internet Banking service registration form.

For IE 5.5 & IE 6.0

Yes. For transfers to another account within UOB, you will need to nominate the third party account by indicating on the column provided in the UOB Business Internet Banking Service Registration Form or the UOB Business Internet Banking Change Request Form. For transfer to accounts with other banks, you can perform a Local Telegraphic Transfer.

To make an online Bill Payment, just select an existing template that has been previously set up. You can also set up a new Bill Payment arrangement by filling in the required information (eg. Name of Service Provider, Bill Reference No., etc.) and sending the request to an authorised signatory for approval.

Currently, there are 21 Service Providers available for selection in UOB Business Internet Banking (which you can view as a UOB Business Internet Banking customer upon logging in). New Service Providers are constantly being added to the list to better serve your payment needs.

Set Cipher Strength to 128-bit encryption:

Check that SSL 2.0, SSL 3.0 for accessing secured sites using HTTPS is enabled:

Check that Microsoft VM - JIT compiler for virtual machine is enabled:

Other security settings that must be enabled:

The Bank uses a Java applet for added security (beyond the 128-bit SSL) to encrypt your Password/PIN before it is transmitted to the Bank. Without being Java-enabled or having a Virtual Machine (VM) installed in your browser, the applet will not work and you will not be able to login to UOB Business Internet Banking.

Check that your browser settings comply with the recommendations in Q15. If VM is not installed in your system, you will be prompted with an error message when you attempt to login to UOB Business Internet Banking.

Most browsers from Microsoft come automatically Java-enabled. However, some of the later versions of Microsoft Internet Explorer (particularly with Windows XP) do not.
The latest java plug-in can be downloaded directly from http://www.java.com/en/download/download_the_latest.jsp

For all services available on UOB Business Internet Banking (except enquiries), a transaction code is assigned to you on-screen when the transaction is successfully completed. Hence, it is important that you wait for the transaction code to appear on the screen before you change screens or exit from UOB Business Internet Banking. For assistance, please call the UOB Business Internet Banking Helpdesk at (6) 03-2772 6000.

Depending on the demand for its services, UOB Business Internet Banking might take a certain amount of time to process requests relating to Token Maintenance. Once the request has been submitted, please wait for a response from the system and do not press the 'Submit' button again or 'Refresh' the page.

When saving the login screen of UOB Business Internet Banking into 'My Favourites' list, please ensure that the following URL has been saved in 'My Favourites' :

https://biz.uob.com.my

To save this link:

If you encounter the above situation, please check if your browser settings have been configured as follows:

Cipher Strength using 128-bit encryption:

SSL 2.0, SSL 3.0 for accessing secured sites using HTTPS is enabled:

Microsoft VM - JIT compiler for virtual machine is enabled:

Other security settings that must be enabled:

You will need a Company ID, User ID and Password to login. For Company Administrators and Company Signatories, your Company ID / User ID and Password will be mailed to you by the Bank. If you are the Company User, the Company ID, User ID and Password will be issued by your Company Administrator.

If you are the Company User and you have forgotten your ID and/or Password, you should consult your Company Administrator. However, if you are the Company Signatory or Company Administrator and have forgotten your Password, you should contact the UOB Business Internet Banking Helpdesk at (6) 03-2772 6000.

You cannot change your Company ID and User ID. However, you may choose to change your Password at any time.

While the Bank has taken steps to keep your company's account and transactional information secure, you also play a major role in maintaining the security of such information. You should memorise your Company ID / User ID and Password and never write them down or reveal them to anyone.

To further protect your company's account and transactional information while banking via UOB Business Internet Banking, you can do the following: