Business Internet Banking Plus (BIBPlus)

  • One-stop e-banking platform for your cash and trade transactions

    Find out more

Overview

Designed to bring you greater convenience and ease, UOB Business Internet Banking Plus (BIBPlus):

  • Allows ease of system integration with your company’s accounting system
  • Helps you streamline your day-to-day work processes
  • Offers a host of features that can be customised to suit your business needs
Important Notice

The Bank is migrating customers from Business Internet Banking (BIB) to Business Internet Banking Plus (BIBPlus). Customers are being migrated in phases and will be notified in writing in due course. Customers who have not been notified will continue to use the current BIB system and the current login for BIB remains. For more information on BIB Migration, click here.

Features

Cash Management

Cash Management

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Trade Finance

Trade Finance

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  • Enjoy greater control over your funds with real-time visibility of account information
  • Securely initiate a comprehensive range of payments and collections in a timely manner
  • Customise exchanges with your accounting system for transaction initiation and reconciliation
  • Simplify your trade processes by submitting your trade transactions via BIBPlus
  • Enjoy the convenience of tracking the status of a specific transaction
  • Access your outstanding trade transactions, regardless whether they are done manually (over the counter) or via BIBPlus

Mobile

Access your accounts

Access your accounts

View account balances and statements anytime, anywhere

Perform funds transfer

Perform funds transfer

Transfer funds to UOB and other bank accounts via Interbank GIRO (IBG), RENTAS and telegraphic transfer

Approve transactions

Approve transactions

Approve transactions and keep track of transaction status

Place term deposits

Place term deposits

Track term deposits maturity dates and place/renew your deposits

You may access BIBPlus Mobile from:

FAQ for BIBPlus Mobile

Do I need to sign up to access BIBPlus Mobile?

  • BIBPlus users
    No, you do not need to sign up or register to access BIBPlus Mobile. As a BIBPlus user, you are automatically given access to BIBPlus via your desktop, laptop, tablet and mobile devices at no additional cost.
  • New customers (non-BIBPlus nor BIB users)
    To apply for BIBPlus, please download application forms here.

What are my Group ID and User ID to login to BIBPlus on Mobile?

  • Access to BIBPlus Mobile uses the same Group ID and User ID as the IDs used for desktop/laptop version. The credentials would have been issued in the Welcome Letter when you signed up for BIBPlus.

I am a first time user of BIBPlus and have just received all my login credentials. Can I login to BIBPlus from my mobile devices immediately?

  • No, you are required to login to BIBPlus desktop/laptop version and accept the BIB Service Agreement. After this initial login on desktop/laptop, you will be prompted to change your User ID (optional) and password (mandatory) before you can access BIBPlus Mobile.

Do I need my security token to access BIBPlus Mobile?

  • You may login with only your User ID and password to view your account summary details. Note that your account numbers will be masked (only last 2-digits will be displayed). However, if you wish to view full account details as well as perform any transactions via mobile, you will need to login with your User ID, password and one-time password (OTP)

 

What are the services available on BIBPlus Mobile?

  • view your Current Account, Fixed Deposit & Structured Investment Statement and Loan details;
  • make transfers between UOB accounts as well as domestic bank-to-bank accounts;
  • make overseas payments via telegraphic transfers;
  • view statuses of transactions; and
  • verify and authorise payments

How can I pay to an adhoc beneficiary/payee?

  • For security reasons, you can only pay to a beneficiary/payee via the templates you have created on BIBPlus desktop/laptop version. Please see the next question on how to create templates.

How can I create transaction and beneficiary templates in BIBPlus Mobile?

  • For security reasons, you can only create transaction and beneficiary templates on BIBPlus desktop/laptop version. Once you have created these templates, you will be able to use them in BIBPlus Mobile.

Can I approve transactions created on BIBPlus desktop/laptop version and mobile using BIBPlus Mobile?

  • Yes, you can approve transactions created on both BIBPlus desktop/laptop and mobile with BIBplus Mobile.

What are the supported mobile devices and browsers?

  • BIBPlus Mobile is compatible with commonly used browsers on iPhones, iPads, and Samsung smartphones and tablets.

Who can I contact if I need assistance with BIBPlus Mobile or if I have other questions which are not addressed here?

  • For assistance, please call our 24-hour UOB Call Centre at:
    Kuala Lumpur
    Pulau Pinang
    Johor Bahru
    Kuching
    Kota Kinabalu
    +6 03-26128 121
    +6 04-2401 121
    +6 07-2881 121
    +6 082-287 121
    +6 088-477 121

Where can I find the BIB Service Agreement that governs this service?

  • You may download the BIB Service Agreement here.

Apply Now

Download Form

New subscriber

For new subscriber

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Existing subscribers

For existing subscribers

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  • Services and User Maintenance Form
    • Add/remove optional services
    • Add/delete accounts to be linked to BIBPlus
    • Add/amend/delete users
    • Amend user information and user access rights
    • Amend transaction approval settings
    • Update specimen signatures of existing users
    • Terminate BIBPlus

  • Password and Token Maintenance Form
    • Activate user ID
    • Reissue password
    • Replace lost/faulty tokens
    • Request for additional tokens

  • BIB Token Sharing Form
    • Use your existing token to access another company's accounts via BIBPlus

If applicable*, please submit the application form along with the following resolution:

  • Accounts & Services Resolution

* The Accounts & Services Resolution is required for corporations/limited liability partnerships / partnerships / societies / associations / clubs / management corporations that have not executed the Accounts & Services Resolution previously.

If you require other customised BIBPlus services, please refer to the BIBPlus Forms Guide for the appropriate form. You may refer to the sample forms for help in filling up the forms.

Should you need any assistance, please contact us.

Call Us

Call our 24-hour UOB Call Centre at:

Kuala Lumpur
Pulau Pinang
Johor Bahru
Kuching
Kota Kinabalu 
+6 03-26128 121
+6 04-2401 121
+6 07-2881 121
+6 082-287 121
+6 088-477 121

Email Us

FAQ

UOB Business Internet Banking Plus (BIBPlus) is the enhanced business internet banking platform for UOB’s corporate clients. The platform offers you a comprehensive suite of cash management, trade and treasury services. We have harnessed technological advances and invested in a more advanced platform to improve your working capital and risk management.

Depending on the Service Package (and Premium Options) that you sign up for, your Users can perform the following functions using BIBPlus:

Account Enquiries

  • Perform enquiries on Current and Fixed Deposit Accounts
  • View account balances (summary and details)
  • View loans summary
  • View Inward Telegraphic Transfers
  • View balances in choice of currency
  • Download, export and print statements, advices & notification

Cheque Services

  • Perform cheque status enquiry (single or range)
  • Issue stop cheque request (single or range)
  • Issue new Cheque book request (up to 5 books)
  • Download daily cheque reconciliation file

Local Payments

  • Transfer Funds to UOB account: 
    - To your own accounts with UOB 
    - To a third-party account with UOB
    - Support transfers in same currency (MYR to MYR)
  • Funds Transfer to accounts with other banks in Malaysia (via IBG/RENTAS)
    - Support transfers for MYR only
  • Support post-dated and recurring instructions

Bill Payment

  • Effect payment to various Billing Organisations or via JomPAY

Fixed / Time Deposit

  • Place MYR Time Deposit and Foreign Currency Fixed Deposit

Remittances

  • Transfer funds from your UOB account to another account with other banks (both local and international)

Cashier's Order/ Demand Draft

  • Apply for Demand Draft and Cashier's Order

Bulk Services

  • Salary crediting to employees (with UOB or other bank accounts in Malaysia)
  • Bulk Payment, using Cashier's Order, Cheque (special setup required), Local Payments and Remittance
  • Upload your transaction file produced from your payroll, accounts receivable or accounts payable systems
  • Create and save transaction file via online data entry
  • View and download returned fate files to check processing status

Trade Services

  • Perform enquiry of all outstanding Trade Bills
  • Apply for Import Letters of Credit / Letters of Credit-i
  • Apply to amend Letters of Credit / Letters of Credit-i
  • LC advising, confirmation and transfer
  • Apply for Shipping Guarantees
  • Apply for Bank Guarantee / Bank Guarantee-i
  • Make Trust Receipt payments
  • View and reply to various notifications

Other Features

  • Group Companies – Link accounts of affiliated companies for enquiry and/or transaction using a single Group ID
  • Batch Approval – Approve multiple transactions at a time
  • Suite of online productivity tools for your convenience: 
    - Create and save templates for future repeated use 
    - Save your transactions as drafts 
    - Frequently used data can be maintained as lookup tables
  • Utilise FX contracts previously booked with the Bank for cross-currencies funds transfers, fixed deposit placements and remittances
  • Global View – single ID & security token to access BIBPlus in multiple countries
  • Trade – Export Collection and Factoring (enquiry only)
  • Generic File Upload
  • Bulk – merge / demerge records from file; setting approval based on highest transaction amount
  • Proxy/Remote Authorisation
  • Pre-Approved Beneficiary
  • Email Alerts – setup notifications to track progress of transaction processing
  • External accounts (MT940 & MT101) – view account balances and initiate payments from accounts with other banks
  • MT103 Copy
  • Sole proprietors/companies/clubs and societies who open corporate accounts with the UOB Group are eligible to apply for BIBPlus.
  • Existing UOB BIB customers

You can visit any UOB branch to obtain the necessary application forms. Alternatively, you can simply download and print out the UOB BIBPlus Registration Form from the UOB website at www.uob.com.my.

For basic features to view account balances, create and approve own transactions.

To have customized setups such as different access rights to each user, multi-tiered transaction approval limits

For samples on how to complete the forms, please click here

To view other BIBPlus forms, please click here

Submit the completed Registration form together with an Accounts & Services Resolution from your Board of Directors (where applicable) at your domicile branch.

  • When your registration for BIBPlus is approved, your nominated Users will receive their User ID, Password mailers and Token via post.

If you are an affiliated company applying to have your accounts linked to your parent company's Group ID to perform enquiries or transactions, you need to submit

Yes, you will be able to access BIBPlus anytime, anywhere. 
(Note: Certain transactions may be subject to processing hours.)

In BIBPlus, we offer Basic Package (Account Enquiries only), Professional Package (Transactional Services) and Premium Package (Transactional with Bulk Services).
For the fees & charges, please click here

Yes, as long as your PC has Internet access while you are overseas, you will be able to access BIBPlus.

Yes. Your Company Administrator will be able to create multiple company users and assign different functional and data access privileges for different company Users (you need to purchase additional tokens to assign to new Users.)

You can submit the BIBPlus User Maintenance Form to the Bank to create the new User(s). 
Note: For new Administrator and Signatory access, please submit Services and User Maintenance Form (Express)

You will need a Group ID / User ID, Password and SecurePlus Token issued by the Bank or your Company Administrator to log in. For more information on logging in, please refer to BIBPlus Quick Guide.

  • If you forget your ID, you should consult your BIBPlus Company Administrator.
  • If you forget your password, you may either reset your password online or approach your BIBPlus Company Administrator to reset your password 
    (note: Company Administrator can only reset passwords for Users.) For instructions on how to reset your password online, please refer to the BIBPlus Quick Guide.
  • If you are a Company Administrator or Signatory and have forgotten your Password, you should submit the BIBPlus Maintenance Form –User Access (CYB-77F) to request for re-issuance of password from the bank.

You may change your User ID only on your first login to BIBPlus but subsequent changes are not allowed. You cannot change your Group ID. However, you may change your Password at any time via the “Change Profile” menu.

While the Bank has taken steps to keep your company's account and transaction information secure, you also play a major role in maintaining the security of such information. You should memorise your Group ID / User ID and Password and never write them down or reveal them to anyone.

To further protect your company's account and transaction information while banking via BIBPlus, you can do the following:

  • We recommend that you change your Password regularly as an added security measure.
  • Clear the browser's cache after each session in BIBPlus so that details of your transactions are removed.
  • Always log out properly after you have completed your online banking activities.


For more details, you may wish to view some of the best privacy and security practices

BIBPlus has a system in place that provides a high standard of security for banking over the Internet. This security system employs Secured Sockets Layers 2048-bit encryption (the highest level of encryption generally available today) and a two-factor authentication that uses User ID and Password along with secure tokento safeguard the confidentiality of your corporate account information and banking transactions.

  • In addition, monetary transactions will require authorisation by the Company Signatory(s) through the use of a DP270 SecurePlus Token.
  • The mandate for the approval of these monetary transactions will be governed by the Authorisation Profiles as instructed by the customer in the service registration form.
  • As a matter of good practice, to safeguard your online transaction initiation, companies are recommended to adopt the Maker-Checker principle of dual control so that for each transaction, there must be at least two individuals to complete an online transaction.

UOB BIBPlus has a system that provides a high standard of security for banking over the Internet. This security system safeguards the confidentiality of your personal account information and banking transactions which employs:

  • Multiple levels of firewalls
  • 2048-bit Secure Sockets Layer (SSL) encryption – currently recognised internationally to be of the highest standard in encryption technology commercially available
  • A two-factor authentication that uses User ID and Password along with secure token.

Upon login to UOB BIBPlus, check that the website address at the top status bar of your browser changes from http:// to https:// and that a security icon (symbolised by a lock) appears on the URL address bar of your browser. This indicates that the web page you are on is equipped with encryption technology. You can click on the security icon to view information pertaining to the security certificate for the web page.

While the Bank has taken steps to keep your account information secure, you, as a registered user, also play an important role in maintaining the security of your account information.

  • Keep your UOB Internet Banking Username and Password confidential. Memorise them and NEVER write them anywhere or reveal them to anyone.
  • Please note that no staff member of the UOB Group should ever ask you for your UOB Internet Banking Username and Password for whatever reasons.
  • You should also change your Password from time to time, using the 'Change Password' feature available on BIBPlus
  • Upon exit from UOB BIBPlus, always clear your browser's disk cache, especially if you are accessing your account from public terminals. This will prevent your account information from being stored on the terminals. Instructions on how to clear your browser's disk cache are provided on the screen when you logout from BIBPlus.
  • You should always log out of UOB Internet Banking before moving on to other websites
  • Install an effective personal firewall1 on your PC together with anti-virus2 and anti-trojan horse3 software to safeguard your PC from viruses and malicious programmes. Viruses and malicious programmes may damage and/or destroy your personal data if undetected. Some can even capture your password keystrokes or other personal information, and these details can be transmitted to another person without your consent.


1Personal Firewall
Personal firewalls serve two basic functions. They protect your system from unsolicited scans coming from the Internet and usually offer outbound controls as well. An inbound scan will look for and block any uninvited commands, instructions, programmes or messages from entering your system, while outbound controls will look for and block unfamiliar programmes (like viruses and Trojan horses) from trying to send out messages from your computer. 

2Anti-Virus Software
Anti-virus software scan your hard disk to locate and remove viruses. To some extent, these products can scan for and possibly remove worms and Trojan horses.

3Anti-trojan Horse Software
Anti-trojan horse software can identify and remove more programmes that act like Trojan horses than anti-virus software can. A Trojan horse programme is usually an innocent programme or utility that you might download on your PC. However, behind the programme's perceived usefulness lurks a function that allows it to damage your computer or steal your personal information. You can refer to our Privacy & Security for more information on Your Role In Safeguarding Your Personal Data And Account Information.

If you lose your UOB BIBPlus Password, suspect that the confidentiality of your Password has been compromised, or notice any unusual activity with your account(s), you should approach your BIBPlus Company Administrator to disable your BIBPlus ID immediately and notify the Bank by calling our 24-hour UOB Call Centre at:

Kuala Lumpur 
Pulau Pinang
Johor Bahru
Kuching
Kota Kinabalu

+6 03-26128 121
+6 04-2401 121
+6 07-2881 121
+6 082-287 121
+6 088-477 121

Every monetary transaction can only be approved according to the Signing Condition mandate in the Authorisation Profile. In addition, you can also set the following limit controls:

LimitTypeDefault LimitApplies to
Signatory Daily Limit Daily Limit, per Signatory Any amount Any Signatory in Group A, B, C or D
Transaction Limit Transaction Limit, per Signatory in each Signatory Group Any Amount, subject to availability of funds in the account * All products/services in BIBPlus.
*If these limits are left blank on the Registration Form, the respective default values (per account) will apply. You can indicate a different limit where required.

BIBPlus allows you to assign Users with the necessary permissions to perform payroll function. This will restrict the viewing of confidential information to only the assigned payroll users.

Browser OS \ DeviceIE 9IE 10IE 11Safari 7Safari 8Firefox Latest 1Chrome Latest 1&2Java Version
Windows 7  Y  Y  Y      Y  Y     Java 8
Windows 8.1      Y      Y  Y
Mac OS 10.10 Yosemite        Y  Y  Y  
Mac OS 10.9 Mavericks        Y  Y  Y  

Set Cipher Strength to 2048-bit encryption:

  • Go to the browser menu.
  • Click on 'Help' and then select 'About Internet Explorer'.
  • At the pop-up window, if 'Cipher Strength' is not 2048-bit, click on 'Update Information'.
  • You will then be directed to the Microsoft website where you should download the appropriate security pack suitable for your system.

Check that SSL 2.0, SSL 3.0 for accessing secured sites using HTTPS is enabled:

  • Go to the browser menu.
  • Click on 'Tools', select 'Internet Options' and then click on the 'Advanced' tab.
  • Ensure that the 'Use SSL 2.0, SSL 3.0" checkboxes under 'Security' are enabled.

Check that Microsoft VM - JIT compiler for virtual machine is enabled:

  • Go to the browser menu.
  • Click on ‘Tools’, select ‘Internet Options’ and then click on the ‘Advanced’ tab.
  • Under ‘Microsoft VM’ section, ensure that the ‘JIT compiler for virtual machine’ is enabled.
  • You need to restart your computer after this.

Other security settings that must be enabled:

  • Go to the browser menu.
  • Click on ‘Tools’, select ‘Internet Options’ and then click on the ‘Security’ tab.
  • Click on the ‘Internet’ icon.
  • Click on ‘Custom Level’.
  • Under ‘Cookies’, ensure all Cookies options are enabled.
  • Under ‘Microsoft VM, Java Permissions’, ensure the ‘Disable Java’ and ‘Custom’ options are NOT enabled.
  • Under 'Scripting', ensure all Scripting options are enabled.

The Bank uses Java Applet for added security (beyond the 2048-bit SSL) when you choose to upload a file from your desktop. The applet encrypts the selected file before transmitting it to Bank server. Without being Java-enabled or having a Java Virtual Machine (JVM) installed in your browser, the applet will not work and you will not be able to use functions that require you to upload files.

Check that your browser settings comply with the recommendations in the next question. If JVM is not installed in your system, you will not be able to upload files to BIBPlus.

Most browsers from Microsoft come automatically Java-enabled. However, some of the later versions of Microsoft Internet Explorer do not.

The latest java plug-in can be downloaded directly from Sun Microsystems’ website at http://www.oracle.com/technetwork/java/eol-135779.html

We encourage you to conduct periodic checks at the Microsoft website (https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet) for regular updates. Microsoft frequently publishes programme updates, upgrades, bug fixes and security fixes on its website and we encourage our customers to keep their browsers updated to take advantage of the latest enhancements available.

Every transaction performed through BIBPlus has a unique reference number (BIB Reference No). You can monitor and check the status of any transaction under Transaction Search function. All successful transactions will have the status "Processed" or "Issued".

For assistance, please call our 24-hour UOB Call Centre at:

Kuala Lumpur 
Pulau Pinang
Johor Bahru
Kuching
Kota Kinabalu

+6 03-26128 121
+6 04-2401 121
+6 07-2881 121
+6 082-287 121
+6 088-477 121