Stay Informed

Please find the summary of changes in the Standard Terms and Conditions Governing Islamic Financing Facilities for ease of reference:

  1. Amendment to Clause 1.2;
  2. Amendment to Clause 1.6;
  3. Insertion of new Clause 2.4;
  4. Amendment to Clause 2.5;
  5. Amendment to Clause 5.2 (Takaful/Insurance);
  6. Amendment to Clause 8 (Prepayment);
  7. Amendment to Clause 10 (Profit/Commission/Fees/Charges (Where Applicable));
  8. Amendment to Clause 14 (Security Margin);
  9. Amendment to Clause 15.1 (Events of Default);
  10. Amendment to Clause 19 (Taxes, Duties, or Levies);
  11. Amendment to Clause 21.4 (Right of Set-Off);
  12. Amendment to Clause 35.6 (Notices);
  13. Amendment to Clause 37.1 (Agent For Service of Legal Process);
  14. Amendment to Clause 43 (Legal and Shariah Advice); and
  15. Amendment to Clause 46 (Definitions and Interpretation).

Please click here for a copy of the revised Standard Terms and Conditions Governing Banking Facilities.

  • Annual service tax of RM25 will be charged on each principal or supplementary credit or charge card.

  • For existing credit or charge cardholders, service tax of RM25 will be charged upon annual renewal of each principal or supplementary credit or charge card.

United Overseas Bank Limited (“UOB”), its branches in and outside Singapore and subsidiaries (“UOB Group entities”) are committed to complying with the sanctions laws and regulations (“sanctions laws”) passed by Singapore, the United Nations Security Council, the European Union and the U.S. Department of the Treasury’s Office of Foreign Assets Control as well as applicable sanctions laws in the jurisdictions in which UOB Group entities operate. Under the sanctions laws, individuals and entities are prohibited from entering financial transactions or provide financial assistance or services in relation to sanctioned individuals, entities or activities and non-compliance with relevant regulations may result in criminal liability, fines or to both.

As such, UOB Group entities do not and will not open accounts, continue customer relationships, provide products or services, execute or facilitate transactions (directly or indirectly) or engage in any activity involving sanctioned individuals, entities, countries or territories. Currently, sanctioned countries and regions are the Crimea region, Cuba, Iran, North Korea, Sudan and Syria.

By applying for products and services and by continuing a banking relationship with us, you represent and warrant that at all times, you are not subject to any sanction laws and shall not use UOB Group entities, products or services (regardless of currency) for the benefit of sanctioned individuals, entities, countries or territories. UOB Group entities will not hesitate to take necessary action, including reporting, rejecting and/or blocking transactions, rejecting funds, closing accounts, terminating relationships that appear to violate sanctions laws.

Effective 1 January 2019, no interest/profit portion of the Murabahah Sale Price will be paid for FD / FD-i* premature withdrawals regardless of placement date. Premature withdrawals made before 1 January 2019 will not be affected by this revision.

Should your require further clarification or assistance, please do not hesitate to contact your respective home branches.

*In this regard, you agree to waive your rights to claim full Murabahah Sale Price and grant the Bank the full rebate (Ibra’) on the profit of the Murabahah Sale price.

Effective 1st January 2018, our revised interchange fee rates are as follows:

Type of Card Transaction Interchange Fee Rate
Malaysian-issued Credit Cards (Visa/MasterCard) 0.931% of the value of the transaction
Domestic Debit Card /Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.15% of the value of the transaction; or
  • 0.50 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian- issued International Debit / Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.21% of the value of the transaction; or
  • 0.70 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian-issued Union-Pay International Card / American Express Card 0.831% of the value of the transaction

Please be informed that effective 6 February 2018, the Fixed Deposit interest rates and Fixed Deposit-i profit rates will be revised to the following:

Month / Bulan

Existing Interest Rates (%p.a.) /
Kadar Faedah Sedia Ada (% setahun) 
Revised Interest Rates (%p.a.) /
Pindaan Kadar Faedah (% setahun)

1

2.70

2.95

2

2.75

3.00

3

2.80

3.05

4

2.90

3.15

5

2.90

3.15

6

2.90

3.15

7

3.00

3.25

8

3.00

3.25

9

3.00

3.25

10

3.00

3.25

11

3.00

3.25

12

3.00

3.25

13 to 23

3.10

3.35

24 to 47

3.20

3.45

48 to 59

3.30

3.55

60

3.40

3.65

 

Terms and Conditions Governing Fixed Deposit: ENG | BM

Dear Valued Customer,

In line with our commitment to serve you better as our valued customers, we have specially set up our new Loan / Financing Service Centres in Kuala Lumpur and Selangor to handle your loan/financing related matters.

Please be advised that your loan / financing account that is currently maintained at below branch will be serviced by the new Loan / Financing Service Centre located at the following premises:-

Existing Account Branch

Loan / Financing Service Centre Effective Date

248 – KL Main
318 – Jalan Sultan Ismail
381 – Medan Pasar
382 – Jalan Pudu
383 – Jalan Imbi

Address: 
1st Floor, 408-410,
Jalan Pudu,
55100 Kuala Lumpur.

Contact No:
+603-9221 0068

Business hours:
Monday to Friday 9.30am – 4.00pm
Closed on Saturday, Sunday and Public Holidays

2 January 2018

329 – USJ Taipan
375 – Kota Damansara
376 – Kepong

Address: 
No. 7, Jalan USJ 10/1,
USJ Taipan Triangle,
47620 UEP Subang Jaya,
Selangor.

Contact No:
+603-5565 2060

Business hours:
Monday to Friday 9.30am – 4.00pm
Closed on Saturday, Sunday and Public Holidays

15 January 2018

328 – Shah Alam
343 – Klang
362 - Ijok

Address:
Wisma UOB,
2108, Jalan Meru,
41050 Klang,
Selangor.

Contact No:
+603-3361 2000

Business hours:
Monday to Friday 9.30am – 4.00pm                     
Closed on Saturday, Sunday and Public Holidays

15 January 2018

332 – Ampang
333 – Puchong
339 – Cheras
346 – Jalan Othman
347 – Jalan Tengah
387 – Damansara Uptown

Address:
6, Jalan Kenari 5,
Bandar Puchong Jaya,
47100 Puchong,
Selangor.

Contact No:
+603-8062 0021

Business hours:
Monday to Friday 9.30am – 4.00pm

Closed on Saturday, Sunday and Public Holidays
5 February 2018

For your added convenience, you do not need to visit our branch for the following inquiries:

  • Redemption / Early Settlement
  • Prepayment
  • Interest / Profit Rate Charged
  • Monthly Instalment
  • Overdue Payment
  • Outstanding Balances
  • Loan / Financing Transactions

You may call our 24-hours Call Centre at +603-2612 8121, our Customer Services Representatives will be pleased to assist you. Alternatively, you can contact us via email at uobcustomerservice@uob.com.my.

Monthly repayments/payments can still continue to be made at any UOB Branch Self-Service Banking terminals, UOB Personal Internet Banking or our newly launched UOB Mighty, an all-in-one mobile banking app.

Thank you for your support and we look forward to be of service to you.

The Special Deposit Facility (“SDF”) introduced by Bank Negara Malaysia (“BNM”) to facilitate the conversion of export proceeds by resident exporters in December 2016 will be withdrawn by 31 December 2017.

After which, new export proceeds conversion will not be eligible to be credited into the SDF. Any outstanding balances in the SDF will earn a return rate at 3.10% p.a. up to 31 March 2018.

Should you require further clarification or assistance, please do not hesitate to contact your respective home branches.

  • FCCA is an interest-bearing and non-chequeing account in foreign currency.
  • It cannot be overdrawn and cannot be linked to any ATM/Debit card.
  • Interest is paid at the end of each month, subject to maintaining the minimum average monthly balance as below:
Currency

Non-Individuals

Individuals
USD 50,000 2,000
AUD 50,000 3,000
HKD 150,000 10,000
GBP 10,000 1,000
EUR 50,000 2,000
NZD 50,000 3,000
SGD 50,000 5,000

For more information on Foreign Currency Call Account, please click here.