Security and Privacy

The fundamentals

I can’t login because I see an alert that I have downloaded an app from an untrusted source. What does this mean?
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UOB TMRW cannot be used with applications with accessibility permission from untrusted sources*. These applications may potentially compromise your banking information. To protect your banking information, you will be requested to uninstall such applications when they are detected by our security system.

Please be assured that UOB TMRW does not store any information on the applications installed on your device.

*Only download applications to your mobile devices from trusted sources / official app stores such as Apple App Store, Google Play Store, Xiaomi Store, Oppo Store, Vivo Store, Samsung Store, Amazon Store, and Huawei AppGallery.

We take the security of your online banking very seriously. By granting accessibility permission to certain apps from untrusted sources, you are potentially putting your personal information and banking credentials at risk of being copied and used without your knowledge.

APK files are particularly prone to this risk as they are not regulated by any official app store such as Google Play Store or Huawei AppGallery.

Due to this potential security risk and our utmost diligence in keeping your banking information safe, UOB TMRW cannot be used if these apps are detected in your phone by our security system.

UOB TMRW app supports Android 10.0 or higher and iOS 13.0 or higher. We recommend that you keep your phone updated to the latest OS version, as such updates provide bug fixes and security upgrades to your phone’s operating system which in turns provides better security.

 

 

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